Click & Collect travel money at Exeter John Lewis
Collect travel money for free at Exeter John Lewis
- Pay 0% commission on more than 50 currencies
- Free Click & Collect at your local John Lewis or Waitrose
Order by 3pm for next-day home delivery¹ with Royal Mail Special Delivery Guaranteed™
Address
John Lewis
Exeter
1 Sidwell Street, Exeter, EX4 6NN
Opening times
Monday - Friday*: 09:00 - 17:00
Saturday: 09:00 - 17:00
Sunday: 10:30 - 15:30
*Bank Holiday Hours: 09:00 - 17:00
How does Click & Collect work?
Select currency online
Choose your currency and the amount you’d like to exchange. You can also add multiple currencies in one order. Enter your personal details and select Click & Collect as your preference for delivery.
Complete the order
Add your postcode to select your nearest John Lewis or Waitrose store and pick a collection date.
Complete your payment and then you’ll receive a confirmation email with all the details.
Collect your travel money
We’ll email you when the order is ready. Head to your store’s collection point with your ID and payment card to pick up your money.
If you’d like to collect at a later date, we can hold your order for up to a week.
What do I need to bring for collection?
When your order is ready, simply pop into your chosen store during opening hours with the following:
Your order confirmation number
The payment card you used online
Valid photo ID (your passport or UK photocard driving licence)
To keep your money safe, only the cardholder who paid for the order can collect it. The name on your photo ID must match the payment card.
Click & Collect travel money FAQs
What happens if I don't collect my Click & Collect order?
Your order will be held for seven days at your John Lewis or Waitrose Click & Collect destination before it is sent back.
You will be refunded within 28 working days from the date it is sent back, less any fees or charges. Please see the Terms & conditions for more information.
Is there a charge for Click & Collect?
Click & Collect is free for all orders. We do not offer the Click & Collect service on orders under £250.
Can someone else collect my order?
No, only the holder of the card used to placed the order can collect. This helps to protect you against unauthorised card use.
Why do I need to show ID when picking up a Click & Collect order?
When you’re collecting an order, we’ll always ask for a photo ID as proof of identity when completing your order with us.
Occasionally we may ask you for an extra form of ID, depending on your transaction. In this case we’d accept recent utility bills, bank or credit card statements or another formal ID that shows your address.
Prepare for your next trip
Your holiday checklist
Don’t forget your toothbrush. Or passport. Use our checklist to avoid leaving any holiday essentials behind.
How early should I get to the airport?
Rushing to the airport or waiting around for hours can dampen holiday spirits. We’ve tips on when to arrive.
How much cash can you travel with?
Planning on a big purchase abroad or gifting cash to family? Know how much you can legally take overseas.
John Lewis Money, John Lewis Finance and John Lewis & Partners Bureau de Change are trading names of John Lewis plc.
John Lewis plc introduces the panel of carefully chosen providers in Bureau de Change products and services, who each hold the appropriate licences with the Financial Conduct Authority and HMRC.
Travel Money online from John Lewis Money, John Lewis Finance, and John Lewis & Partners, is provided by First Rate Exchange Services Limited (company number: 04287490 and Money Service Business licence number: MLR-XLML00000110014). Registered office: Botanica, Ditton Park, Riding Ct Rd, Datchet, Berkshire, SL3 9LL, England.