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Motor legal protection

When an accident isn’t your fault, we’ve got you covered.

No matter how good you are at driving, accidents can always be caused by others on the road. If you’re involved in an accident that isn’t your fault, Motor Legal Protection will help you with the burden of legal costs.

 
5 Star Defaqto rating on our Premier policy

IMPORTANT INFORMATION


The cover and benefits on this page apply to new and existing customers with a policy start date on or after 1 July 2026


If you bought or renewed a policy with a start date prior to 1 July 2026, please go to our help hub for support.

What is motor legal protection?

If you’re involved in a motor accident that isn’t your fault, motor legal protection insurance provides cover to help you pursue compensation for your injuries, and/or to recover any losses that aren’t covered by your car insurance policy from the driver at fault. It also provides cover for legal defence costs if you’re prosecuted for a motoring offence, as well as support for contract disputes relating to your vehicle.

John Lewis Money Car Insurance customers can add Motor Legal Protection to their policy for an additional cost.

What’s covered by Motor Legal Protection?

Our Motor Legal Protection cover is an optional add-on that can help you access professional legal support when you need it. It offers:

Legal expenses

You’ll receive up to £100,000 towards any legal expenses that you incur.

Recovering losses

Help to pursue compensation or recovery of losses such as your policy excess.

Pursuing legal rights

Cover for costs and expenses for pursuing legal rights after an accident which has caused death or bodily injury to the driver or passengers.

Motoring offences

Cover for the costs of defending against prosecution for some motoring offences.

Motor contract disputes

Cover for costs and expenses associated with motor contract disputes, e.g. faulty repairs or services, or issues with buying or selling of the insured vehicle (the dispute amount must be more than £250, including VAT).

Helpline and counselling

Access to a 24/7 legal helpline for legal advice, tax advice, health and medical information, and a counselling service. 

Is there anything Motor Legal Protection doesn’t cover?

There’s a full list in the policy document, but as an overview some of the areas that aren’t covered include: 

We can't provide cover if you were driving without a licence, disqualified or under the influence of drink or drugs.

Any costs and expenses that have been incurred before we accept the claim or any legal action taken that we haven’t agreed.

Any fines, penalties, compensation or damages that a court has ordered you to pay.

What’s the difference between Motor Legal Protection and legal liability cover?

Unlike Motor Legal Protection, legal liability covers:

  • Your legal liability for the death or injury of another person

  • Damage to property caused by you driving your car

  • Other insured drivers using your car with your permission 

John Lewis Money Car Insurance includes legal liability cover as standard.

Do I need Motor Legal Protection?

Before you decide to add Motor Legal Protection to your John Lewis Money Car Insurance, check if you already have cover.

In some cases, you could have cover through:

  • An existing car insurance policy, including someone else’s policy where you are a named driver

  • A bank account package

  • Your trade union  

For more information on Motor Legal Protection, please see the policy document.

For anything else, including information on changes to the claims process for low value road traffic accident related personal injury claims, please see our FAQs.

Don’t have John Lewis Money Car Insurance?

Find out more about our Premier and Essentials comprehensive cover.

John Lewis Money Car Insurance is a trading name of John Lewis Finance Limited. Registered in England No. 15785347. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ. John Lewis Finance Limited is authorised and regulated by the Financial Conduct Authority for insurance distribution and credit broking (Firm Reference Number: 1018169). 

Car Breakdown cover is underwritten by RAC Motoring Services a company registered in England (company number: 01424399) (FCA number 310208) having its registered office at RAC House, Brockhurst Crescent, Walsall, WS5 4AW. 

Motor Legal Protection and Guaranteed Replacement Vehicle cover is underwritten by ARAG Legal Expenses Insurance Company Limited a company registered in England and Wales (company number:103274) (FCA number: 202106) having its registered office at Unit 4a Greenway Court, Bedwas, Caerphilly, Wales, CF83 8DW.

Pay monthly option for your car insurance is under a contract with Premium Credit Limited (a company registered in England with company number 02015200 whose registered office is at Ermyn House, Ermyn Way, Leatherhead, KT22 8UX). John Lewis Finance Limited acts as a credit broker when introducing you to Premium Credit Limited, not a lender. Premium Credit Limited will pay John Lewis Finance Limited a commission if your credit application is successful. Click here for more information. Missed or late repayments may affect your credit rating and access to credit in the future.

John Lewis plc. is an appointed representative for John Lewis Finance Limited for insurance distribution and credit broking. registered with the Financial Conduct Authority (Firm Reference Number: 416011). Registered in England No. 233462. Registered office: 1 Drummond Gate, Pimlico, London SW1V 2QQ.